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Going to the dentist can be like going to get an oil change-you go in expecting to get one thing and then they try to upsell you on several other things that you never asked for. After a previous experience with an apparent dollar-focused dental clinic, I was relieved to find in Riccobene an honest, straightforward practice. So here's a quick snapshot of my Riccobene experience. Customer service: Top tier! Ms. Nikki, the office manager, is amazing. She was awesome with handling the transfer of my case. Ms. Aury at the front desk is very warm and welcoming. Dr. Farhan was knowledgeable and polite. Mr. Chris, the dental hygienist, was extremely thorough in my cleaning. Scheduling: On point! Whereas many other offices had a waiting period of up to two months, I was able to get in within a week of calling. Environment: Very elegant decor with the latest cutting-edge technology. Services: Chef's kiss! My deep cleaning left me feeling like a new person. Overall, I thoroughly enjoyed my experience and am happy to have found my new dental home.
I brought my mom, who has Alzheimer's, to them when we moved her here. They have been so patient and kind and gentle with her. They have done everything they can to help her feel comfortable, safe and heard. They have answered her questions, sometimes the same ones over and over. I just really appreciate the effort because I know it's tough. I am so grateful for their care and support!
OMG!! I found my forever dentistry family. Everyone was so wonderful,from the front desk,xray,hygienist and dentist. My previous dentist office closed with no warning and finding a new practice is hard,especially when you have anxiety about going to the dentist. I highly recommend this practice and already planning on getting my daughter an appointment who just moved to town. Go!!! You will love them
I cannot say enough good things about my first visit with Riccobene Dentistry! They really go above and beyond! They took time to explain each and every step in my cleaning and all the what’s and why’s! I’ve never experienced such a thorough dental cleaning in all my life!
This place was amazing and accommodated me and my kids with conversations, television for the kids, easy to understand feedback and a beautiful office!! I will be bringing my whole family to this office for any of our dental needs!
Went in for extreme pain in my jaw and got tested super quickly and the Doctor did an awesome job of keeping me calm! Also his assistant was absolutely incredible! Loved the whole experience and I'm usually terrified of the dentist!
Dr. Morgan and her team provide outstanding orthodontic care. She is patient, personable, and always takes time to explain each step of the process. We are very pleased with the results of our son’s treatment.
The best dentist I have ever been to. Everyone is very nice, polite. And no pain.
I've been to many establishments in my lifetime, and I am here to tell you that Riccobene Associates Family Dentistry has to customer service. I've been here twice on behalf of my son. As I sit in the waiting area, the receptionist greets every single person as if this is her home. I haven't seen this type of treatment in years! Keep up the great work
They were so wonderful! The Dentist and Hygienist were professional and very helpful! They know what they're doing, such an asset to this office!
Today was my daughter's first time coming to the dentist, and she was extremely nervous. The staff was very nice and polite. They kept us informed during the visit. They work great with kids. My daughter was so happy with her appointment. This is by far one of the best experiences I have had in a while!
I had an excellent experience at Riccobene Associates. From the moment I walked in, I felt comfortable and well cared for. The staff were welcoming and professional, making sure I was at ease every step of the way. The dentist was thorough, gentle, and took the time to explain everything in detail. It’s clear they prioritize their patients’ comfort and well-being. I highly recommend this office for anyone seeking quality dental care!
Everyone I encountered today was very friendly and very efficient and very thorough. I would recommend this dental practice to everyone!
Everyone in this office is beyond friendly, knowledgeable, and kind. When I called to make the appointment, the receptionist was very pleasant and made sure to get me all the information I needed for my appointment. The hygienist and nurse were so kind and very smart. Identified the problem in my mouth after other dentists could not. The dentist is a very kind woman and friendly and smart, and confident. I am so happy I went here and look forward to them helping me with my teeth... Everyone is so nice and friendly, truly happy with the service, and I know I am in good hands. The office was really pretty and smelled very good, and the air conditioning was blasting, which I LOVE. 20 out of 10!
Everyone who works here is Amazing! I have been taking my kids here, and I haven't had one bad experience. Their staff and team are incredible. Keep up the great work!
I had such a wonderful experience today! As someone who definitely does NOT like to go to the dentist, I will say today was very pleasant. Check in was fast and every person involved in my care was pleasant and efficient. I would definitely recommend this facility to anyone looking for a low stress dental visit. -Julie G.r 5 year old daughter here for almost 2 years. Every experience has been absolutely incredible. We had an appointment today and the receptionist was chatting with my daughter like they’ve been friends forever, she loved it! Our hygienist was gentle, explained everything she was doing, and was so friendly. My little had x-rays today and the x-ray tech explained every single step to her. The dentist came in and was friendly, quick, and efficient. I highly recommend them!
I had an excellent first visit for dentures. Dr. Riccobene went above and beyond to get my imprints correct. My mouth is small and he adjusted the trays. I definitely recommend him and his staff. They were friendly, professional and kind.
Dr Morgan is thorough, kind, and the epitome of everything a great dentist should be. We are grateful for her patience and gentle way with both of our children. We won’t be going anywhere else so long as she is here!
Becoming a patient at Riccobene was a wonderful experience. The dental professionals are extremely well-trained and knowledgeable. I received several recommendations that will improve my overall dental health. Everyone is so kind and personable. This was an extraordinary, reassuring experience.
The staff at Riccobene are excellent! Quiana is an AMAZING dental tech. It was the best cleaning experience I ever had! I especially liked the extra care she took to clean around my bottom front teeth permanent retainer. NO ONE has ever used the tech scaling she used. Moreover, she was personable, patient, and professional!! Thank you!!
Amazing experience. I have a lot of anxiety about going to the dentist, but they have done such a great job of making me feel comfortable and taking care of me well. Excellent service, and they are the nicest people.
The best dental experience I've had in many years. The office staff is very welcoming, polite and professional. Dr. Farhan is patient, caring and professional. He provided a detailed treatment plan that I intend to follow. I will recommend Riccobene Associates to family and friends.
For the past year+, Ive been working with Dr.Morgan on the orthodontist side, and she's been absolutely WONDERFUL!!! She's caring, gentle, a perfectionist, and everything you'd want in a orthodontist! Highly recommend and going to miss her after this Invisalign journey
I’ve been scared to go to the dentist after not going for 4 years. Thankfully, I came here. I felt at ease. No judgment. Everyone, from check-in to check out, was wonderful. I appreciate their hospitality and kindness. This appointment gave me so much anxiety, but not now. I found a great dental team and dentist. Thank you for quickly scheduling me and being awesome.
The service and Dental treatment at Riccobene & Associates is second to none. The staff is very friendly and Linda my dental hygienist did an AMAZING job with my cleaning. I highly recommend this Dentistry
I’ve received outstanding care from Riccobene Associates! The entire staff is friendly, welcoming, and truly makes you feel comfortable from the moment you walk in. The dentists are honest and take the time to explain every step of your treatment, never pushing unnecessary procedures. It’s refreshing to find a dental office that genuinely cares about their patients and provides such high-quality, trustworthy care. Highly recommend!
Wonderful service, kind staff, and they’re quick and efficient. I was very pleased with my first visit. I would 10/10 recommend this dentistry to friends and family. I was able to get my consultation visit in and cleaning before the end of the year. Thank goodness they were able to fit me in. I am extremely grateful!
I called for an appointment on Tuesday because I had a toothache coming on. I got an appointment for Thursday. Very fast, in my opinion. Got a full checkup and cleaning. Everyone was very nice. I felt like a VIP. Thank you.
Going to the dentist is something I never look forward to, to be honest, but I must say I had an exceptional experience here. Everyone made me feel so comfortable, so welcoming. Everything was Amazing before I walked in. I was kind of nervous, but once I got in from the front desk to the dental assistant, she was soo nice and very knowledgeable!! made me feel really comfortable, which was greatly appreciated, thank you. The dentist was amazing, never felt anything at all!!!. He was very professional and knew exactly what he was doing. Thank you again, Y’all really made my experience exceptional
This is my very first time visiting the Dentist in some years. I mean, it's been 20 years. But the Dentist here made me feel really safe; they explained everything step by step. I am so thankful for finding a Dentist that have a friendly staff and is very understanding and patient. They discuss what is going on with you and how they can help you. I've told all of my people about them. Like I said, incredible Staff, incredible Dentist, you really have to check them out.
I've been going to this location for several years now, wife and kids as well. Always been happy.
Went in today for my first visit and had a wonderful experience! From the moment I walked in, the front desk greeted me warmly. The office was very clean and inviting. Every staff member I encountered was kind and friendly. That was the most thorough, gentle cleaning I’ve ever gotten. They were compassionate, even though I was a little nervous. 10/10 recommend this dentist's office!
Dr. Papio and her assistant Jen are absolutely the best! My daughter actually enjoys going to the orthodontist, lol. They are fun, professional, and very easy to talk to. They always take their time and answer any questions that we have and they are very thorough.
The doctor and her staff are amazing. They were so patient and accommodating with us and our 3-year-old triplets on their first "big kids" dental visit. Thank you for making the dentist a pleasant experience for them.
Cearena was so kind and patient. She also squeezed us in to get two of my kids appointment in one day. Dr Patel was so sweet and thorough. Great experience.
I had an excellent experience at this dentist office. The customer service was outstanding—friendly and efficient from start to finish. I was able to get a same-day appointment to have a crown repaired, and the work was done with impressive professionalism. It’s such a relief to have a trusted dentist here. Highly recommended!
I had the most wonderful experience at Riccobene Ass. Family Dentistry on yesterday! I've always had dental anxiety because every one that I've visited, always did something wrong, but here, was totally different. My dental hygienist made me feel comfortable and she was very gentle while working on me. She told me everything that she was doing to me from start to finish and listened to my concerns. My dentist was the same - he eased my fears and made me eager to come back for further work that needs to be done so that I can comfortably smile again! Thank you so very much for being professional, caring and understanding!
First off nikki at the front desk is amazing she is the sweetest cutest soul. The hygenist i believe her name was elaina took her time and was gentle which i love with having senitive teeth. The dentist himself does not push anything on you which i truly appreciate. Im happy I gave them a shot considering this was my very first dentist experience in columbia.There is also another girl who works there and i apologize im not great with names,but she is a jack of all trades and deserves a mention as well! great staff!
From the moment I walked in, I felt welcome; everyone was kind, nice, and respectful. My hygienist was awesome.
Normally, I don’t do too many of these, but to the ladies that helped my daughter Raina today…you truly are amazing. This is never an easy day for parents with a special needs children who are terrified of the dentist for no reason. We appreciate you more than you know.
Here at the Selma Brush and Floss Orthodontics. They are awesome. So friendly, and they are being very specific about my teeth straighten process. Come on down, get a consultation if you’re considering braces. Wonderful staff.
Beautiful, clean & professional facility. I was treated with such great care. They do excellent work.
My 9 yo daughter got her braces removed today. We had wonderful experience with Dr Bassham for past 1+ years. Initially we were worried to put my daughter on braces at small age. Dr Bassham gentle, caring and friendly approach to children made my daughter very comfortable. Recommend Dr Bassham for any orthodontist needs. She is very knowledgeable and explain treatment information to parents in detail. We have taken many adhoc appointments when teeth were bothering and they took care of it immediately . Front office associates and assisting staffs were very friendly as well.
This dental office has restored my faith and confidence in getting my teeth fixed. Their extremely friendly staff and lovely Dr. addressed all of my concerns and treated me with respect. If you are worried about getting dental treatment I highly recommend this place.
First visit today as a new patient, and I couldn't be more pleased! I was in the waiting room for less than two minutes. The staff was friendly, and my Dentist was very attentive and carefully reviewed my care options. I highly recommend Riccobene and Associates!
After some bad experiences led to a severe phobia of the dentist, I avoided going for years. When I finally came back, Riccobene did a great job of helping me get caught up on my dental care and offered sedation that made returning much easier. I was diagnosed with lung cancer and can no longer receive most types of dental sedation (especially nitrous), but Riccobene's hygienists are so gentle and patient that I've been able to keep up with my regular cleanings without any undue fear or discomfort. I really appreciate how much they've helped me get back on top of my dental health.
I've had a wisdom tooth extraction and a root canal done here, and they were both as painless as possible. I've got more procedures coming up and I am significantly less anxious than I was before.
We are so happy to have found a GREAT dentist's office! They were able to accommodate my whole family in one afternoon, within a week of first calling. Everyone at the office was so kind and friendly, as if we had known each other for years. I could not recommend this office more! 5+ stars!
I am pleased with the dental care that I receive at Riccobene, because of my pleasant visits, I look forward to dental care.
Riccobene is such a great place to go. I have 3 kids and even though this place isn't a 'pediatric dentist' they are amazing with the kids.
What can I say?… the staff from the greeting to leaving were amazing. Facility is clean and well kept but most importantly the people are kind, knowledgable, and funny. The service was excellent. Happy to be seen there.
Just had a wisdom tooth removal with these guys and what a great experience! Professional, attentive, and great bedside manners. The process was easy and the doctor talked to me throughout the entire time. I felt comfortable and safe. Super happy with my experience overall and wouldn’t dare go anywhere other than here for my future removals/oral needs.
First off, I am a little nervous going to the dentist but was right away put at ease by Ms. Aury at the front desk. Such a pleasure to check in with and talk to. Wait time was very short, about 5 minutes and Ms. Giselle called me back. Never experienced a first appointment as pleasant as this. Professional but not overly so, provided the human part of the evaluation too. She totally eased all of my apprehension. Then Dr. Farhan did his exam. He listened to my concerns then explained everything to me and suggested a plan of attack. This was the best first appointment experience at a dentist I have ever had. Think I have found my permanent dentist… Wish I could give the whole office ten stars
Great service, very friendly and understanding. No judgment at all. They even take kids, that's my next step is get my kids scheduled when I go back tomorrow. Awesome place
The practice is great… The workers in there are great, you know, everybody is so nice and so helpful. I love it there, and I love the way the DENTIST talks to you while he’s doing what he’s doing because it helps to let you know what’s going on.
Completely impressed and Thankful! Yesterday afternoon, my crown fell out.I recently moved to a new state and hadn’t selected a dental office. I called Riccobene in a panic. They were able to get me in this morning! They were all very nice and easy to work with. The doctor was professional, friendly, and able to reset my crown. I am completely thrilled! Thank you!
This was my first visit… from the receptionist who was lovely to the X-ray technician another enjoyable person to the doctor, who listened to me to the hygienist, again was lovely. I felt very comfortable and welcomed to this grand group.
A great start towards my new smile 😁😁😁
Everyone in this office is lovely to work with. They are understanding and do their best to meet your needs. They are friendly, funny, and easy-going, while remaining completely professional!
I have always been afraid of going to the dentist, yet I still went because this is so important to my health. My appointment was just the best! My dental hygienist had so much knowledge and patience with an 83-year-old. The office has state-of-the-art equipment far beyond my experience in High Point.
From check-in, to my actual appointment time with my dental hygienist, my experience was amazing! I not only felt heard by my hygienist, but I felt safe and appreciated. She took her time to explain my dental history, as well as the procedure that would take place, while answering all of my questions with patience. She made sure that I was okay, during the procedure, while letting me know that I was okay. I left with gratitude. Thanks so much!
Great initial consultation. Mandi was great with my kids. Dr. Bassham was clear in her explanations and pictures.
The hygienist and the doctor are top-notch. Excellent patient care, cheerful atmosphere, and the entire staff is very friendly.
I had a dental emergency and was able to be seen right away. The entire staff was caring and efficient. I will highly recommend this office to all my neighbors.
This is a great dentist. Did an appointment on line to find out that it didn't go through. I showed up for my 8:00 am appointment and she told me she couldn't find me, but immediately found me an appointment so that I wouldn't have to reschedule. Didn't have to wait a long time. They are very friendly and efficient.
The entire staff took good care of me and made me feel at home. Honestly, the dentist's office has NEVER been my Happy Place, but they went above and beyond to give me a good experience. Personable, caring, attentive, and professional. The hygienist was very gentle but thorough. Thank you to the entire staff.
Today was my first visit to this dentist. It was a wonderful experience. I get very anxious when I go to the dentist but the staff there made me feel comfortable. The dentist and dental hygienist were both very gentle. The office was very clean. Staff were very friendly and professional. They explained everything before doing it, which was very important to me, and it helped me to feel more relaxed.
Receptionist was welcoming a plus! She knew her stuff concerning insurance. The hygienist was friendly, and when she stepped away, she indicated she would be right back, preparing another patient. The dentist is excellent seen her before, and it’s always genuine. I am a Medical Office Manager, and my experience with Riccobene Dentistry is outstanding. This was an emergency appointment got me right in the same day. Thank you for all you do, it’s noticed!
My total experience was exceptional. My oral examination was precise, and my discussion with the staff was clear with respect to the areas I needed to pay attention to after my visit. I spoke with people who were familiar with me and who genuinely care for my well-being.
Riccobene Associates Family Dentistry has been fantastic! Everyone is so nice and the feeling I get every-time I go is a family feeling! The work and professionalism used to take care of my teeth has been nothing short of amazing. I am so happy to have found Riccobene. Thanks for everything!
What a great day at the dentist office! This location has efficient team members with healthcare industry knowledge, skills and talent. My dental hygienist was very thorough and patient with my questions. Thank you for a great experience and a welcoming presence.
My hygienist is amazing! Great energy, very gentle. She listens to your sensitivities and never causes pain. Bedside manner on point! She is such a lovely person. I request her every time because I went from anxiety-ridden tension to relaxed and comfortable with her. She is healing my trauma with dentistry. Such a pleasant experience every time. This beautiful soul needs a raise for sure. She goes above and beyond.
It was a smooth and relaxing appt. I was told every detail before it happened as well as the cost. I appreciated the entire visit.
My visit was the best dentist I have ever had. I felt VERY taken care of. All associates of the dentist's office were kind and very attentive. It showed me how I HAVE NOT been taken care of by past dentists. I have told my whole family about Riccobene!!!
Excellent in every way. Outstanding doctors and personnel. Dr. Smilies has been so good with all my dental needs, and Aimee makes a huge difference with her patience and caring. Thank you so much for taking such good care of me! Elena
The facility is brand new, beautiful, clean, and very high tech. I am looking forward to going back for my follow up! Convenient location close to 77 and in network with my insurance.
Staff and doctor are courteous and address concerns. Feel I am getting comprehensive care. The office and exam rooms are clean and organized. Also, They take my Medicare insurance!!!
Hands down the absolute best I have ever been to. Service from start to finish was amazing. The most professional staff I have ever come across and put me and my needs above all else. I have the biggest fear of dentists from previous experiences at other places. But this will be the one and only dentist I ever go to again!
Had such a great experience at Riccobene. My hygienist was so pleasant and kept me informed of everything she was doing and why. She was very gentle. The dentist was very nice, he has a great beside manner. Would highly recommend.
A lovely office with a friendly staff and the latest technology used by highly skilled doctors - I've been a client for 20 years and can't imagine changing.
After years of ducking the dentist I finally decided to go, I was nervous because who knows what they are going to tell me and that sharp hook tool makes me uneasy lol. The staff was so warm and inviting and the dental assistant really helped me relax and not worry. Fast forward to 6 months after my first visit my gums are healthy and teeth looking better than ever. Best dentist office ever!!!
Had such a great experience at Riccobene. My hygienist was so pleasant and kept me informed of everything she was doing and why. She was very gentle. The dentist was very nice, he has a great beside manner. Would highly recommend.
Just became a patient here in Jan. I've had the same dental hygienist both times, and she's wonderful. Very friendly, laid back, and communicates everything she does… Awesome!
I had my teeth cleaned today. X-rays were also taken. The technician did a great job. I have been going to Riccobene for, I think, 5 or 6 years. Everyone is very nice.
A cracked tooth with its jagged edges took me to the University Executive Park Riccobene Associates Family Dentistry office. They were able to fit me in the same day, and I received the most excellent care! Smooth tooth filled and completed with no pain, I am so grateful to the dentists who made my visit as quick and comfortable as possible!! Even the office manager was very attentive and helpful! Thank you so much for your kindness and care!!
I had a really great experience with this practice. The facility is really modern and inviting. All of the staff were wonderful, and I was very well treated. They were thorough and explained everything to my satisfaction. My hygienist was friendly, efficient, and did a great job…
Recently had a dental emergency and was having a lot of pain with a crown not fitting quite right and the office staff got me in less than 24 hours after I called and the dentist adjusted my crown in no time and I was feeling better in less than an hour. [...] If you need any work done, absolutely give them a call. You'll have an amazing experience from the incredibly kind ladies at the front desk to the talented dental staff.
The very best care from every staff member. Attention & listening. Old school values still work & technical competency & clinical skill are the best. Trust is earned.
My experience with Riccobene Associates for a basic routine first-time dental appointment (new patient) was the best I have ever experienced. Mindy was very polite and explained in detail everything about the procedures. X-rays were of the state-of-the-art technology, and the cleaning was absolutely pristine and checked by the Dentist himself…
Great business, great people, great dentist. I highly approve of Riccobene Associates Family Dentistry. They answer all questions you might have and they worked with you to get the best care possible with no pain. That’s for me!
Everyone from the receptionist to the doctor was extremely friendly and professional. The office was clean and bright. The doctor provided helpful feedback on the health status of my teeth and care I might consider going forward.
Very courteous and professional, very clean establishment and my dental hygienist is the absolute best around! I definitely would recommend!
Love this office so much! I’ve been going here since I was a kid. I moved an hour away and tried a new dentist, but then came right back. They’re always so nice, and my teeth always feel clean after my visit!
My family and I have been beyond satisfied coming to Riccobene for over 5 years. Everyone is always super helpful, courteous and professional. They must treat their employees just as well as they treat customers because everyone is always so nice!!!!
Dr Papio and her team are exceptional. I came to their office with an unfinished Invisalign treatment. The difference in care with an orthodontist vs general dentist is obvious. My teeth are now moving the way they need to, each visit dramatically improved. I wouldn’t go anywhere else in the Wilmington area.
I’ve never had a bad experience in my ~4 years of being a patient here. Everyone is always professional and helpful. The staff always seem to get along well with each other too so the vibes are always good.
My son has had several appointments with the orthodontist. Everyone from the front office staff to our dental hygienist worked so great with him. He’s 14 with sensory issues, and I’m pleasantly surprised by how well he works with them. We have a long road ahead in the ortho department, but I know he’s in the right place, and his lower jaw is starting to position forward immediately. He’s even using a water pick for the first time. Thanks again to all of the staff at Ricobene MJ for making this a wonderful experience this far!
They truly just want to help you feel confident about your smile and dental health. I have horrible anxiety when it comes to dentist offices, but I felt comfortable the whole time. Staff is super nice and facility is clean. Highly recommend!!
Today was the first visit for my parents, and the service of the entire staff was absolutely amazing. Everyone was extremely helpful and patient with my parents, making for a pleasant experience for them both. I’m glad that we chose this practice for their dental health needs.
Dr. Morgan is amazing! She is very informative, and emphatic. My daughters teeth look outstanding! The ladies that assist her are also awesome. Overall we had a great experience in her care.
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