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I had a dental issue while traveling, I call them on a Monday morning and was able to be seen that afternoon. Everyone was great and understanding of my needs. They took care of my issue on the same day. I appreciate everyone involved and would highly recommend going to see them if you’re in need of dental care. They will take care of you. Thank you!
My 9 yo daughter got her braces removed today. We had wonderful experience with Dr Bassham for past 1+ years. Initially we were worried to put my daughter on braces at small age. Dr Bassham gentle, caring and friendly approach to children made my daughter very comfortable. Recommend Dr Bassham for any orthodontist needs. She is very knowledgeable and explain treatment information to parents in detail. We have taken many adhoc appointments when teeth were bothering and they took care of it immediately . Front office associates and assisting staffs were very friendly as well.
As someone with severe dental anxiety, I have never felt more comfortable at a dental office. The entire staff was incredibly helpful and compassionate. Everyone took their time to explain what they were going to do, what they recommended going forward and gave me time to ask questions.
First off, I am a little nervous going to the dentist but was right away put at ease by Ms. Aury at the front desk. Such a pleasure to check in with and talk to. Wait time was very short, about 5 minutes and Ms. Giselle called me back. Never experienced a first appointment as pleasant as this. Professional but not overly so, provided the human part of the evaluation too. She totally eased all of my apprehension. Then Dr. Farhan did his exam. He listened to my concerns then explained everything to me and suggested a plan of attack. This was the best first appointment experience at a dentist I have ever had. Think I have found my permanent dentist… Wish I could give the whole office ten stars
I moved to Charlotte fairly recently and have been to Riccobene Ballantyne for my past 2 cleanings. The staff is so kind and welcoming. Kelly was my hygienist on my most recent visit and she made the whole experience very comfortable and left my teeth feeling great. Dr. Ge is very clear about what treatment is needed and why. I am very happy about my choice of dentist in Charlotte.
Staff and doctor are courteous and address concerns. Feel I am getting comprehensive care. The office and exam rooms are clean and organized. Also, They take my Medicare insurance!!!
The hygienists were amazing! Friendly and thorough. This was our 1st visit. The office was taking excellent precautions. We felt safe. They gave excellent follow up suggestions. So happy we found Jakubek Dentistry.
I cannot say enough good things about my first visit with Riccobene Dentistry! They really go above and beyond! They took time to explain each and every step in my cleaning and all the what’s and why’s! I’ve never experienced such a thorough dental cleaning in all my life!
I had an excellent experience at Riccobene Associates. From the moment I walked in, I felt comfortable and well cared for. The staff were welcoming and professional, making sure I was at ease every step of the way. The dentist was thorough, gentle, and took the time to explain everything in detail. It’s clear they prioritize their patients’ comfort and well-being. I highly recommend this office for anyone seeking quality dental care!
Great business, great people, great dentist. I highly approve of Riccobene Associates Family Dentistry. They answer all questions you might have and they worked with you to get the best care possible with no pain. That’s for me!
The team they have working together here is the best!! They always make you feel right at home and super comfortable. It makes going to the dentist easy for my kids, because we always get smiles and kindness from their team 😊
Everyone in this office is beyond friendly, knowledgeable, and kind. When I called to make the appointment, the receptionist was very pleasant and made sure to get me all the information I needed for my appointment. The hygienist and nurse were so kind and very smart. Identified the problem in my mouth after other dentists could not. The dentist is a very kind woman and friendly and smart, and confident. I am so happy I went here and look forward to them helping me with my teeth... Everyone is so nice and friendly, truly happy with the service, and I know I am in good hands. The office was really pretty and smelled very good, and the air conditioning was blasting, which I LOVE. 20 out of 10!
First visit was awesome. Nikki and staff makes check in process smooth and very comfortable. They are the sweetest. Any questions ask and you will get a response with a nice attitude. Brenda the dental hygienist was very nice and sweet. Dr. Farhan also is a nice and sweet. They make a dentist visit more relaxing. If I can give 10 stars I will.
I took my very elderly mother, who has Alzheimer's, to Riccobene. She had a loose tooth, and I also wanted to get a general assessment of her dental well-being. The dentists were AMAZING, in spite of the MANY challenges she presented. I am so appreciative of their excellent care and good advice for us moving forward. The office was clean and everyone was friendly. THANK YOU!
Dr. Bassham and Sheletta have done fabulous work with my orthodontic Invisalign care. I have recently completed my treatment and now have perfectly straight teeth thanks to their efforts and training. They welcomed questions and always guided the treatment to my best personal outcome. If you are looking for a dentist that will take time to learn and hear you, and not see you as just a number, then go see them.
My visit was the best dentist I have ever had. I felt VERY taken care of. All associates of the dentist's office were kind and very attentive. It showed me how I HAVE NOT been taken care of by past dentists. I have told my whole family about Riccobene!!!
The staff at the University location is incredibly friendly and welcoming, making me feel at ease from the moment I walk in. Everyone in the office, from the front desk to the hygienists, is genuinely caring and attentive. I truly appreciate them for making my children feel comfortable and at ease during their first visit.
My grandson has sensory issues, but is very comfortable with the providers at this office. They are great and keep up with my teenagers. I think it's a great office for families.
Our family is new to the area, and today was my first visit to Riccobene Associates Dentistry. It was an absolute pleasure. My hygienist and Doctor were professional, kind, and attentive. I am so thankful for landing on their doorstep. A million thank yous.
Such a great experience! My hygienist made me feel so comfortable and did a very thorough cleaning of my teeth. The doctor was awesome! He provided me with all the information I needed to understand my dental health! I really love the atmosphere of the office. Everyone was so pleasant and uplifting, and it was refreshing coming from a not-so-great dental office. I really appreciate the staff at Riccobene, and this will certainly be my new dentist location!
Excellent in every way. Outstanding doctors and personnel. Dr. Smilies has been so good with all my dental needs, and Aimee makes a huge difference with her patience and caring. Thank you so much for taking such good care of me! Elena
First visit, everyone was very friendly, the [hygenist] was very good and patient. The doctor was very informative and explained a possible plan for future dental care.
I had such a great experience at Riccobene! Aury + Nikki in the front were both so kind and helpful. I have a lot of nerves when it comes to the dentist, and they both made me feel welcomed and calm. Chris, my hygienist, was very friendly and thorough. Dr. Farhan was great as well, and talked me through the whole process and treatment. Both of them were very knowledgeable and helpful! I highly recommend the whole team :)
We always have a positive experience at Riccobene Dentistry. Today we were seen by Dr Patel the orthodontist, she was extremely kind and patient with us. Cearena the treatment coordinator was simply excellent. She worked with us despite the tightness of the schedule (we showed up a little late), she patiently explained our options and she had a huge hug for me and my daughter when we seemed a little overwhelmed. I highly recommend this practice. They are definitely all about helping their patients.
First off nikki at the front desk is amazing she is the sweetest cutest soul. The hygenist i believe her name was elaina took her time and was gentle which i love with having senitive teeth. The dentist himself does not push anything on you which i truly appreciate. Im happy I gave them a shot considering this was my very first dentist experience in columbia.There is also another girl who works there and i apologize im not great with names,but she is a jack of all trades and deserves a mention as well! great staff!
Great experience staff is very friendly and Knowledgeable. They went out of their way to make sure that I had a pleasant experience. I'm so grateful for choosing Riccobene Associates for my dental needs. The office is very neat, clean and relaxing. I recommend anyone who is looking for a dentist to choose this one.
My appointment at Riccobene Assoc. Family Dentistry was extremely good today. Everyone was very friendly, caring, helpful, and professional, and much more. I was seen quickly and then on my way home.
For the past year+, Ive been working with Dr.Morgan on the orthodontist side, and she's been absolutely WONDERFUL!!! She's caring, gentle, a perfectionist, and everything you'd want in a orthodontist! Highly recommend and going to miss her after this Invisalign journey
Very professional staff, I went today for my first time wisdom tooth extraction and everything went well, they really care about you. I was scared so they made sure I felt well relaxed before the surgery. Everything was nice, strongly recommend.
Nikki was absolutely the best she was patient and kind and went out of her way to help with my first visit and a crown that came off this am. Dr Farhan was the best dentist I’ve ever went to. He explained in detail everything and he suggested a treatment plan and Nikki explained the treatment plan he made for me and I am delighted at this decision. You will not be disappointed with this Dental Office; call and make an appointment today!
I can’t say enough great things about the doctor and their assistant! From the moment you walk in, the office feels bright, welcoming, and impeccably clean. The entire team is friendly, professional, and truly makes you feel at ease. Dr. Marone has such a kind, calming manner and takes the time to explain everything clearly, making sure you feel comfortable with each step of your care.
I am pleased with the dental care that I receive at Riccobene, because of my pleasant visits, I look forward to dental care.
My dental hygienist made me feel comfortable the entire time she cleaned my teeth! She also engaged in conversation, which really calmed me down. She answered all of my questions during my visit and even got me scheduled quickly to get my cavity filled. The front desk staff is also very nice and attentive!
This was our first time, and we were well pleased with how fast we were able to get an appointment as well as service. The staff and dentist were wonderful and gentle. Very little wait time and kid-friendly atmosphere.
I highly recommend this dentist. They took me in almost immediately when I had an emergency. Everyone in the office was very nice. It was my nicest experience in a dentist office ever.
Going to Riccobene associates was an excellent experience. All the staff was so down to earth, I wouldn't mind telling everyone to come to them. Since moving down here from New York we haven't found a dentist office that was friendly and reasonable on prices so I'm glad me and my family found this office. Thank you!
Went in today for my first visit and had a wonderful experience! From the moment I walked in, the front desk greeted me warmly. The office was very clean and inviting. Every staff member I encountered was kind and friendly. That was the most thorough, gentle cleaning I’ve ever gotten. They were compassionate, even though I was a little nervous. 10/10 recommend this dentist's office!
This staff is beyond patient and understanding. The dentist(s) at this location provide detailed, honest answers about care, hygiene. Very thorough anesthesia process; I was their last appointment, and the staff and dentist kept high energy and were mindful of all my concerns about the procedure.
Best Dentist I have gone to so far. All the staff are very nice. My husband and I were able to get an appointment very quickly for being new patients. They got us in within the week. The staff also made it so that my husband and I can go at the same time and day. I would recommend them 100%. 😊
Everyone in the office was very nice.
The facility is clean and well-organized. Proper health procedures are used. Equipment is state-of-the-art. Staff are knowledgeable and friendly. Insurance plans are incorporated. Highly recommend.
This was one of the best experiences I have had in my life in a long time. They go above and beyond to make sure you understand! And I like that they’re honest and will help you plan for the future! They were very friendly and outgoing and the services were nothing short of amazing. I highly recommend this dentist office to everyone and they also have night appointments.
The service and Dental treatment at Riccobene & Associates is second to none. The staff is very friendly and Linda my dental hygienist did an AMAZING job with my cleaning. I highly recommend this Dentistry
My family and I are extremely satisfied with our decision to choose Riccobene Dentistry! The staff is remarkably friendly and kind! What a great experience!
The entire staff is excellent, professional & friendly! My son had a prior negative experience & unfortunately 2 repeat visits to another dentist. [...] My son did great and actually enjoyed the visit?! The dentist was very helpful and reassuring about dental work to be done and how to go about it. I can't praise this practice and it's employees enough! If your child is hesitant or even fearful, I definitely recommend Riccobene & this location!
I’ve never had a bad experience in my ~4 years of being a patient here. Everyone is always professional and helpful. The staff always seem to get along well with each other too so the vibes are always good.
Staff is friendly and educated my son well on taking care of his braces and now retainer. Orthodontist friendly. Smiling. My son loved her. My son hated to smile because of his front tooth not wanting to come in. Once braces was placed on and his tooth was coming in. My son started smiling more. Now he just smiles and dont hide it. If my son ever needs orthodontist work again, this will be the place. Thank you.
Got me in for a next-day emergency appointment as a new patient. The dentist and the whole staff were very professional and kind. The office was very clean and modern. The check-in and out process was simple. My exam was thorough, and treatment and options were thoroughly explained.
I had my first appointment today at Riccobene Associates Family Dentistry, and everyone was so nice, especially the dental hygienist. I really love her. She made me feel so welcoming cause I hate the Dentist and I get so nervous, but she made me feel so calm and relaxed. She explained everything to me. I really love her. And the doctor was also very, very nice. I really love them. I think I found my new Dentist's Office. They really treat you like family.
I had to have three small fillings today. It was painless, performed very professionally, the dentist explained everything to me during the procedure, and it did not take a long time. I was very pleased.
The best dentist I have ever been to. Everyone is very nice, polite. And no pain.
Had such a great experience at Riccobene. My hygienist was so pleasant and kept me informed of everything she was doing and why. She was very gentle. The dentist was very nice, he has a great beside manner. Would highly recommend.
Wonderful experience. I had not been to a dentist in a long time and was very anxious about going today. The dentist & staff were just so genuinely caring. The dentist took a great deal of time with me, explaining possible treatment plans. I felt so much better! Would highly recommend!!
Wonderful service, kind staff, and they’re quick and efficient. I was very pleased with my first visit. I would 10/10 recommend this dentistry to friends and family. I was able to get my consultation visit in and cleaning before the end of the year. Thank goodness they were able to fit me in. I am extremely grateful!
I scheduled a cleaning at 8 am on each of my last 2 birthdays. The whole staff came in, sang happy birthday, presented me with a card and a cookie with a candle in it. Great way to start my birthday!
Such an amazing dental office!! Everyone is so kind and welcoming right when you walk in the door, and it makes you feel seen. My dentist is especially wonderful and has taught me SO much about the health of my teeth. If it wasn’t for her, I would not have the healthy set of teeth and gums that I do now, and I’m thankful. 100% recommend this company to anyone who is in need of a great dentist!
Not only are they professional, accommodating, and technology driven, but their office is easy to find, relaxing, and spotless.
I have an autoimmune disorder that causes oral blistering and requires quarterly perio-maintenance. I see Luigi Ungria as my dental technician, and he is absolutely awesome. He goes above and beyond to perform my cleanings with a minimum of discomfort. He is very caring and sympathetic to my problem.
This is a great dentist. Did an appointment on line to find out that it didn't go through. I showed up for my 8:00 am appointment and she told me she couldn't find me, but immediately found me an appointment so that I wouldn't have to reschedule. Didn't have to wait a long time. They are very friendly and efficient.
I’ve had a consistently great experience with Riccobene Associates Family Dentistry. The staff is professional, friendly, and genuinely caring. They take the time to explain everything clearly and make sure you’re comfortable during every visit. The office is always clean and welcoming, and their care programs are thoughtful and focused on long-term health. I truly feel like I’m in good hands every time I go. Highly recommend!
Love this office so much! I’ve been going here since I was a kid. I moved an hour away and tried a new dentist, but then came right back. They’re always so nice, and my teeth always feel clean after my visit!
The very best care from every staff member. Attention & listening. Old school values still work & technical competency & clinical skill are the best. Trust is earned.
Dr. Morgan and her team provide outstanding orthodontic care. She is patient, personable, and always takes time to explain each step of the process. We are very pleased with the results of our son’s treatment.
The dentist and assistant were excellent and very patient due to my deafness. They were compassionate enough to communicate via texting. I could have requested an interpreter like last time, but I decided not to since it was only cleaning teeth.
I’ve been a patient at Riccobene for three years now, and I couldn’t be happier with the care I’ve received. My kids also come here, and they always feel comfortable and well-cared for. The dental hygienists and dentists are incredibly skilled and compassionate, making each visit a pleasant experience. The front desk staff is always welcoming and efficient, ensuring that appointments and follow-ups are handled smoothly. I highly recommend Riccobene to anyone looking for a top-notch dental office.
Completely impressed and Thankful! Yesterday afternoon, my crown fell out.I recently moved to a new state and hadn’t selected a dental office. I called Riccobene in a panic. They were able to get me in this morning! They were all very nice and easy to work with. The doctor was professional, friendly, and able to reset my crown. I am completely thrilled! Thank you!
I have always been a regular at the dentist, but this is by far the best dentist I have ever been to! They are SO caring and helpful, talk you through everything, and actually care about you as a patient. I recommend them to everyone!
They were not only friendly, professional, helpful, and informative. They made me feel comfortable and trusting in their abilities.
The office was super clean, the staff were friendly and made both my toddlers' first dental experience amazing! Above and beyond care.
When I tell you this office is the best in the area, I am not exaggerating. My family and I just transferred here in the spring due to the lack of standard care at another facility, and Riccobene has far exceeded our expectations. Kind staff, check. Convenient location, check. Efficient and high level of care during the procedure, double check. If you’re tired of waiting months to get into your dentist's office only to forget you scheduled 6 months down the road, then you really need to do yourself a favor and give this office a call.
This was my first visit to Riccobene, and I was pleased with my visit. The place is spotless, the staff were accommodating, and my exam was very comprehensive. Afterward, I had no discomfort, and my teeth felt great.
This dental office has restored my faith and confidence in getting my teeth fixed. Their extremely friendly staff and lovely Dr. addressed all of my concerns and treated me with respect. If you are worried about getting dental treatment I highly recommend this place.
I was so nervous to have my wisdom teeth pulled but the team here was extremely knowledgeable and friendly. They were able to give me peace of mind both before and after my procedure. They were also fast and flexible with my schedule.
I had been awake all night the night before with a toothache, and I called in this morning to see if I could get an appointment, and they took me in. The doctor looked at it and determined it needed to be extracted. She was pleasant and had it out before I knew it. Everyone was so nice.
Excellent customer service; very clean facility; knowledgeable staff; positive experience. Chris was my hygienist and I really enjoyed him. He is clearly an expert in his field but also was very gentle and calming in his work. Dr. Farhan was also a pleasure to work with; he took his time explaining my dental status. He was also patient in allowing me to ask questions. And finally, I don't remember the front desk staff members' names but they were SO NICE and welcoming! I recommend this practice!
The practice is great… The workers in there are great, you know, everybody is so nice and so helpful. I love it there, and I love the way the DENTIST talks to you while he’s doing what he’s doing because it helps to let you know what’s going on.
As always, Riccobene hits it out of the ballpark! My orthodontics a bit less painful when the staff are so wonderful and feel like friends! Go Dr. Papio, Lynn, Jenn and Delia! THANK YOU!
Pleasant Family Dentistry is always thorough and professional. I have been a patient for many years, and I highly recommend them.
The hygienist and the doctor are top-notch. Excellent patient care, cheerful atmosphere, and the entire staff is very friendly.
Great service, very friendly and understanding. No judgment at all. They even take kids, that's my next step is get my kids scheduled when I go back tomorrow. Awesome place
I contacted Riccobene Family Dentistry Sept 4, 2025, regarding a toothache I was experiencing. They were very accommodating and scheduled me for an appointment the very next day, which I truly appreciated. Upon arrival, the staff greeted me warmly and made me feel comfortable right away. The check-in process was smooth and efficient, and I didn’t have to wait long before being seen.
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