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I've been to many establishments in my lifetime, and I am here to tell you that Riccobene Associates Family Dentistry has to customer service. I've been here twice on behalf of my son. As I sit in the waiting area, the receptionist greets every single person as if this is her home. I haven't seen this type of treatment in years! Keep up the great work
I had an excellent first visit for dentures. Dr. Riccobene went above and beyond to get my imprints correct. My mouth is small and he adjusted the trays. I definitely recommend him and his staff. They were friendly, professional and kind.
Great service, very friendly and understanding. No judgment at all. They even take kids, that's my next step is get my kids scheduled when I go back tomorrow. Awesome place
Very courteous and professional, very clean establishment and my dental hygienist is the absolute best around! I definitely would recommend!
My care was excellent , warm, friendly, caring and precise. I enjoyed… yes ENJOYED… my time at this dentist completely.
Riccobene Associates was an awesome New Patient experience for me. The entire staff was friendly and professional, and they made me feel as though I had been visiting their office all along. After my treatment, I was given a fresh, warm handcloth to clean my face with. This is the first dentist's office I have ever visited that did that. They are first class all the way!!! Thank you so much for the awesome service.
Everyone from the receptionist to the doctor was extremely friendly and professional. The office was clean and bright. The doctor provided helpful feedback on the health status of my teeth and care I might consider going forward.
Nikki was absolutely the best she was patient and kind and went out of her way to help with my first visit and a crown that came off this am. Dr Farhan was the best dentist I’ve ever went to. He explained in detail everything and he suggested a treatment plan and Nikki explained the treatment plan he made for me and I am delighted at this decision. You will not be disappointed with this Dental Office; call and make an appointment today!
The hygienists were amazing! Friendly and thorough. This was our 1st visit. The office was taking excellent precautions. We felt safe. They gave excellent follow up suggestions. So happy we found Jakubek Dentistry.
My appointment at Riccobene Assoc. Family Dentistry was extremely good today. Everyone was very friendly, caring, helpful, and professional, and much more. I was seen quickly and then on my way home.
Fantastic staff. I went in with anxiety due to past experience with previous dentist pressuring me to have dental work, that I couldn't afford. But today's visit was great, no pressure, I was informed of what's needed and we came up with a plan. Very friendly and patient staff & put me at ease about visiting the dentist.
Such an amazing job. Although I was so nervous before coming in and while sitting in the chair getting prepared, the dentist made sure to make me feel very comfortable and at ease. They made my smile brand new better than ever, and it honestly looks better than it looked before.
My favorite dental office hands down!! Recently moved to the area and the staff has been friendly, welcoming and beyond helpful when it comes my family’s dental needs. The hygienists provides attentive care and sensitivity with the services they provide and the dentists are beyond informative with providing educational support and a relaxed atmosphere. We will continue our care here in great hands.
Such an amazing dental office!! Everyone is so kind and welcoming right when you walk in the door, and it makes you feel seen. My dentist is especially wonderful and has taught me SO much about the health of my teeth. If it wasn’t for her, I would not have the healthy set of teeth and gums that I do now, and I’m thankful. 100% recommend this company to anyone who is in need of a great dentist!
I’ve had a consistently great experience with Riccobene Associates Family Dentistry. The staff is professional, friendly, and genuinely caring. They take the time to explain everything clearly and make sure you’re comfortable during every visit. The office is always clean and welcoming, and their care programs are thoughtful and focused on long-term health. I truly feel like I’m in good hands every time I go. Highly recommend!
I had an excellent experience at this dentist office. The customer service was outstanding—friendly and efficient from start to finish. I was able to get a same-day appointment to have a crown repaired, and the work was done with impressive professionalism. It’s such a relief to have a trusted dentist here. Highly recommended!
I had the best experience here. I needed a root canal done and was having some pretty severe pain, and they got me in faster than any other dentist or endodontist in the area... I have pretty severe panic disorder, and they were so supportive and sensitive through the whole process. They were very encouraging and held my hand when I needed it. I would definitely recommend them.
My mom has early-stage dementia, so there’s an internal anxiety associated with doctors' offices. The Riccobene staff was exceptional in comforting my mom throughout her dental procedure. Special thanks to the assistant who provided Mom a blanket, chapstick, and assistance to the restroom. I am her caretaker, but it’s nice to have others who care as well. Thank you all!
Great business, great people, great dentist. I highly approve of Riccobene Associates Family Dentistry. They answer all questions you might have and they worked with you to get the best care possible with no pain. That’s for me!
I brought my mom, who has Alzheimer's, to them when we moved her here. They have been so patient and kind and gentle with her. They have done everything they can to help her feel comfortable, safe and heard. They have answered her questions, sometimes the same ones over and over. I just really appreciate the effort because I know it's tough. I am so grateful for their care and support!
Just became a patient here in Jan. I've had the same dental hygienist both times, and she's wonderful. Very friendly, laid back, and communicates everything she does… Awesome!
Going to Riccobene associates was a excellent experience all staff members was so down to earth I wouldn't mind telling everyone to come to them. Since moving down here from New York we haven't found a dentist office that was friendly and reasonable on prices so I'm glad me and my family found this office. Thank you
A great start towards my new smile 😁😁😁
Everyone I encountered today was very friendly and very efficient and very thorough. I would recommend this dental practice to everyone!
Everyone in this office is beyond friendly, knowledgeable, and kind. When I called to make the appointment, the receptionist was very pleasant and made sure to get me all the information I needed for my appointment. The hygienist and nurse were so kind and very smart. Identified the problem in my mouth after other dentists could not. The dentist is a very kind woman and friendly and smart, and confident. I am so happy I went here and look forward to them helping me with my teeth... Everyone is so nice and friendly, truly happy with the service, and I know I am in good hands. The office was really pretty and smelled very good, and the air conditioning was blasting, which I LOVE. 20 out of 10!
I haven’t seen a dentist in over 10 years. To say I was nervous about going to one is an understatement. I had a tooth break about a year ago and was terrified to get it fixed. Everyone I encountered in this establishment went above and beyond to make me feel comfortable. After hearing I needed a root canal, I was even more scared. I did not need to be. Everyone was so kind and made me feel extremely comfortable. My dental fears may be gone. Thank you so much.
From check-in, to my actual appointment time with my dental hygienist, my experience was amazing! I not only felt heard by my hygienist, but I felt safe and appreciated. She took her time to explain my dental history, as well as the procedure that would take place, while answering all of my questions with patience. She made sure that I was okay, during the procedure, while letting me know that I was okay. I left with gratitude. Thanks so much!
I always have a good experience at the Garner Riccobene office. The check-in is always quick and the staff is friendly and efficient. The dentists and hygienists are thorough and don’t try to “upsell” you on unnecessary work. Including X-rays, I was in and out in 30 minutes for my last six month checkup. Checking out is just as quick and efficient. Five star service.
I called for an appointment on Tuesday because I had a toothache coming on. I got an appointment for Thursday. Very fast, in my opinion. Got a full checkup and cleaning. Everyone was very nice. I felt like a VIP. Thank you.
The practice is great… The workers in there are great, you know, everybody is so nice and so helpful. I love it there, and I love the way the DENTIST talks to you while he’s doing what he’s doing because it helps to let you know what’s going on.
I had a fantastic experience at Riccobene Associates Family Dentistry in Apex, NC! This is my favorite dentist's office. From the moment you walk in, the staff is welcoming and friendly, making you feel right at home. My dental cleaning was thorough yet gentle, and the hygienist was incredibly knowledgeable and ensured I was comfortable the entire time.
New location is very nice with state of the art equipment. Very thorough cleaning with suggestions on keeping up on flossing. Dental examination was also meticulous and focused on a few areas to keep an eye on. Excellent staff.
The dental assistant was very thorough and great at her job. I have been going to Riccobene for several years now and have always been satisfied.
Only been twice, but after the first trip, I decided to go back if I needed more help. They were the most considerate, kind, nice folks. That was true of today’s visit as well. Very, very professional, happy to answer any questions I had regarding the service I was receiving. Good group, Thanks.
Excellent in every way. Outstanding doctors and personnel. Dr. Smilies has been so good with all my dental needs, and Aimee makes a huge difference with her patience and caring. Thank you so much for taking such good care of me! Elena
Appt was timely and services were exemplary. The technician who did the periodontal services was professional. This visit was the easiest service provided so far. Looking forward to my next scheduled service.
Going to the dentist is something I never look forward to, to be honest, but I must say I had an exceptional experience here. Everyone made me feel so comfortable, so welcoming. Everything was Amazing before I walked in. I was kind of nervous, but once I got in from the front desk to the dental assistant, she was soo nice and very knowledgeable!! made me feel really comfortable, which was greatly appreciated, thank you. The dentist was amazing, never felt anything at all!!!. He was very professional and knew exactly what he was doing. Thank you again, Y’all really made my experience exceptional
I took my very elderly mother, who has Alzheimer's, to Riccobene. She had a loose tooth, and I also wanted to get a general assessment of her dental well-being. The dentists were AMAZING, in spite of the MANY challenges she presented. I am so appreciative of their excellent care and good advice for us moving forward. The office was clean and everyone was friendly. THANK YOU!
I had an excellent experience at this dentist's office. The customer service was outstanding—friendly and efficient from start to finish. I was able to get a same-day appointment to have a crown repaired, and the work was done with impressive professionalism. It’s such a relief to have a trusted dentist here in New Bern, NC. Highly recommended!
I had my first appointment today at Riccobene Associates Family Dentistry, and everyone was so nice, especially the dental hygienist. I really love her. She made me feel so welcoming cause I hate the Dentist and I get so nervous, but she made me feel so calm and relaxed. She explained everything to me. I really love her. And the doctor was also very, very nice. I really love them. I think I found my new Dentist's Office. They really treat you like family.
I cannot say enough great things about Dr. Papio and her incredible team! From the moment I walked in, I felt welcomed and cared for by everyone in the office. Dr. Papio’s expertise with Invisalign was clear from the start, and I couldn’t be happier with my results – my smile has never looked better!
The staff at the University location is incredibly friendly and welcoming, making me feel at ease from the moment I walk in. Everyone in the office, from the front desk to the hygienists, is genuinely caring and attentive. I truly appreciate them for making my children feel comfortable and at ease during their first visit.
My dental hygienist made me feel comfortable the entire time she cleaned my teeth! She also engaged in conversation, which really calmed me down. She answered all of my questions during my visit and even got me scheduled quickly to get my cavity filled. The front desk staff is also very nice and attentive!
The team they have working together here is the best!! They always make you feel right at home and super comfortable. It makes going to the dentist easy for my kids, because we always get smiles and kindness from their team 😊
Great experience today. 1st time visiting with Riccobene. Good and thorough dental examination with multiple specialists, including the Dentist. Left with respect and admiration, and looking forward to the dental work they will do on me.
They are very attentive, efficient. Their dentist are very nice and kind. My daughter had a great experience.
Becoming a patient at Riccobene was a wonderful experience. The dental professionals are extremely well-trained and knowledgeable. I received several recommendations that will improve my overall dental health. Everyone is so kind and personable. This was an extraordinary, reassuring experience.
I scheduled a cleaning at 8 am on each of my last 2 birthdays. The whole staff came in, sang happy birthday, presented me with a card and a cookie with a candle in it. Great way to start my birthday!
Recently had a dental emergency and was having a lot of pain with a crown not fitting quite right and the office staff got me in less than 24 hours after I called and the dentist adjusted my crown in no time and I was feeling better in less than an hour. [...] If you need any work done, absolutely give them a call. You'll have an amazing experience from the incredibly kind ladies at the front desk to the talented dental staff.
The facility is clean and well-organized. Proper health procedures are used. Equipment is state-of-the-art. Staff are knowledgeable and friendly. Insurance plans are incorporated. Highly recommend.
Had such a great experience at Riccobene. My hygienist was so pleasant and kept me informed of everything she was doing and why. She was very gentle. The dentist was very nice, he has a great beside manner. Would highly recommend.
5 stars every time If you need braces or invisalign this is the place to go!
This was one of the best experiences I have had in my life in a long time. They go above and beyond to make sure you understand! And I like that they’re honest and will help you plan for the future! They were very friendly and outgoing and the services were nothing short of amazing. I highly recommend this dentist office to everyone and they also have night appointments.
Everyone in the office was very nice.
Love this office so much! I’ve been going here since I was a kid. I moved an hour away and tried a new dentist, but then came right back. They’re always so nice, and my teeth always feel clean after my visit!
This dental office has restored my faith and confidence in getting my teeth fixed. Their extremely friendly staff and lovely Dr. addressed all of my concerns and treated me with respect. If you are worried about getting dental treatment I highly recommend this place.
Such a great experience! My hygienist made me feel so comfortable and did a very thorough cleaning of my teeth. The doctor was awesome! He provided me with all the information I needed to understand my dental health! I really love the atmosphere of the office. Everyone was so pleasant and uplifting, and it was refreshing coming from a not-so-great dental office. I really appreciate the staff at Riccobene, and this will certainly be my new dentist location!
I had a great experience getting ALL four of my wisdom teeth removed. Though I was nervous about the surgery, the dentists made me feel very comfortable and at peace. The procedure went by quickly and was painless.
From the moment I walked in, I felt welcome; everyone was kind, nice, and respectful. My hygienist was awesome.
Very professional staff, I went today for my first time wisdom tooth extraction and everything went well, they really care about you. I was scared so they made sure I felt well relaxed before the surgery. Everything was nice, strongly recommend.
This was my family's and my first visit to this office. We will definitely be making this office our home office. The entire staff was amazing. Very helpful, friendly, knowledgeable, and straight to the point about what services we needed and didn’t overwhelm us with a lot of unnecessary services that my prior dentist's office listed for us.
Just had a wisdom tooth removal with these guys and what a great experience! Professional, attentive, and great bedside manners. The process was easy and the doctor talked to me throughout the entire time. I felt comfortable and safe. Super happy with my experience overall and wouldn’t dare go anywhere other than here for my future removals/oral needs.
Great initial consultation. Mandi was great with my kids. Dr. Bassham was clear in her explanations and pictures.
The front desk staff makes you feel right at home immediately when you walk in the door. The professionalism and friendliness of the whole team are outstanding! I went to them for a complicated process and could not be more satisfied with my dentists! I would recommend Riccobene Associates for anyone looking for a great dental clinic.
From making the initial call to the office visit to the staff, this was an amazing experience and I don’t say that lightly because I hate going to the dentist! The staff was friendly. The place was clean. They were extremely understanding, no judgment Zone no shaming, no guilt. …Highly recommend!
I had such a great experience at Riccobene! Aury + Nikki in the front were both so kind and helpful. I have a lot of nerves when it comes to the dentist, and they both made me feel welcomed and calm. Chris, my hygienist, was very friendly and thorough. Dr. Farhan was great as well, and talked me through the whole process and treatment. Both of them were very knowledgeable and helpful! I highly recommend the whole team :)
I had to go to the dentist to get some teeth removed. I was very nervous, but they were very accommodating and helped me relax. Everybody was great. The doctor was excellent. I would recommend them to anyone.
Beautiful, clean & professional facility. I was treated with such great care. They do excellent work.
First visit was awesome. Nikki and staff makes check in process smooth and very comfortable. They are the sweetest. Any questions ask and you will get a response with a nice attitude. Brenda the dental hygienist was very nice and sweet. Dr. Farhan also is a nice and sweet. They make a dentist visit more relaxing. If I can give 10 stars I will.
I've been going to this location for several years now, wife and kids as well. Always been happy.
Great experience and wonderful staff! It was my first time here, and I called in and needed an appointment ASAP. Nikki was so helpful and kind to squeeze me in their schedule the same day. Que and Dr. Farhan were very knowledgeable, accommodating and addressed all medical needs, with appropriate bed side manner. Everyone is very welcoming and friendly - thanks y’all!
Great experience and customer service!!! I had to go in for an emergency with a broken tooth, and they switched things around to accommodate me immediately...
Today was my daughter's first time coming to the dentist, and she was extremely nervous. The staff was very nice and polite. They kept us informed during the visit. They work great with kids. My daughter was so happy with her appointment. This is by far one of the best experiences I have had in a while!
I am pleased with the dental care that I receive at Riccobene, because of my pleasant visits, I look forward to dental care.
Went in today for my first visit and had a wonderful experience! From the moment I walked in, the front desk greeted me warmly. The office was very clean and inviting. Every staff member I encountered was kind and friendly. That was the most thorough, gentle cleaning I’ve ever gotten. They were compassionate, even though I was a little nervous. 10/10 recommend this dentist's office!
What can I say?… The staff from the greeting to leaving were amazing. The facility is clean and well kept but most importantly the people are kind, knowledgeable, and funny. The service was excellent. Happy to be seen there.
I love Riccobene Associates Family Dentistry. I have been with Courtney my hygienist for years now. Since she worked at the Wakefield location. Today's visit was just so amazing. From not being able to go to the dentist in 2020 for covid reasons. Then being afraid to come to the dentist must of 2021 for covid reasons. Needless to say my dental routine was thrown off. Today my appointment needed more time then they anticipated so they wanted to reschedule me. With no luck finding anything close. Courtney decided to stay late today and offered me to come back at 4pm. That was such a great gesture. With my busy work schedule and today being a work holiday for me. That was just amazing. I couldn't Thank her enough. Then the front desk checked me out allowef me to pay then so I wouldn't have to check out after my appointment later. There were no surprises. I came back at 4pm. Didn't wait at all and Courtney took great care of me. I am so grateful for everyone at the Clayton office. Riccobene has been great not only for me but my whole family. We have been to the Wakefield, Knightdale, Falls of Neuse, and Clayton location all great. Thanks guys I really appreciate you all.
I'm new to the area and was recommended to the office by a friend, and I had a great experience! The staff was so friendly and helpful! I would recommend this office to anyone.
I had to have three small fillings today. It was painless, performed very professionally, the dentist explained everything to me during the procedure, and it did not take a long time. I was very pleased.
Very professional and friendly staff, it was a pleasure having these ladies assisting me with this process. I have anxiety going to the dentist period but, the ladies made me forget all of my worries. Thanks for a pleasant experience.
The staff at Riccobene are excellent! Quiana is an AMAZING dental tech. It was the best cleaning experience I ever had! I especially liked the extra care she took to clean around my bottom front teeth permanent retainer. NO ONE has ever used the tech scaling she used. Moreover, she was personable, patient, and professional!! Thank you!!
I had a great experience at Riccobene. The staff was incredibly friendly and professional, and they made me feel comfortable from the moment I walked in. The dentist was thorough, explained everything clearly, and took great care during my treatment. I really appreciate the clean and welcoming environment. Highly recommended to anyone looking for quality dental care!
This is my very first time visiting the Dentist in some years. I mean, it's been 20 years. But the Dentist here made me feel really safe; they explained everything step by step. I am so thankful for finding a Dentist that have a friendly staff and is very understanding and patient. They discuss what is going on with you and how they can help you. I've told all of my people about them. Like I said, incredible Staff, incredible Dentist, you really have to check them out.
My kids and I have been going to Riccobene ever since we moved here in 2018. We've always been well taken care of. Everyone has been personable and understanding when I have to bring our baby to my appointments. The dental hygienists have always done an awesome job with each of us. The dentist is also thorough with his exam at the end. My kids love going to the dentist. Probably because they know they'll get little toys at the end for being helpful during the appointments.
They truly just want to help you feel confident about your smile and dental health. I have horrible anxiety when it comes to dentist offices, but I felt comfortable the whole time. Staff is super nice and facility is clean. Highly recommend!!
The staff is absolutely wonderful. They are very nice and take their time with you. My daughter had a bad experience at her previous dentist, and when I explained that to them. They were very understanding and very gentle. I appreciate them and highly recommend this office.
First visit, everyone was very friendly, the [hygenist] was very good and patient. The doctor was very informative and explained a possible plan for future dental care.
My hygienist is amazing! Great energy, very gentle. She listens to your sensitivities and never causes pain. Bedside manner on point! She is such a lovely person. I request her every time because I went from anxiety-ridden tension to relaxed and comfortable with her. She is healing my trauma with dentistry. Such a pleasant experience every time. This beautiful soul needs a raise for sure. She goes above and beyond.
Riccobene is my favorite dentist to visit routinely! Though there are many offices, I have frequented the Garner location for years. The staff is somehow always consistently kind, patient, helpful and it is kept clean. [...] Always a five-star experience for me!
Wonderful service, kind staff, and they’re quick and efficient. I was very pleased with my first visit. I would 10/10 recommend this dentistry to friends and family. I was able to get my consultation visit in and cleaning before the end of the year. Thank goodness they were able to fit me in. I am extremely grateful!
Always receive great care. Always able to get appointments quickly when necessary. Very attentive and detailed and make sure everything is expertly and carefully done, and always willing to answer questions and explain treatments fully.
I had a dental issue while traveling, I call them on a Monday morning and was able to be seen that afternoon. Everyone was great and understanding of my needs. They took care of my issue on the same day. I appreciate everyone involved and would highly recommend going to see them if you’re in need of dental care. They will take care of you. Thank you!
Receptionist was welcoming a plus! She knew her stuff concerning insurance. The hygienist was friendly, and when she stepped away, she indicated she would be right back, preparing another patient. The dentist is excellent seen her before, and it’s always genuine. I am a Medical Office Manager, and my experience with Riccobene Dentistry is outstanding. This was an emergency appointment got me right in the same day. Thank you for all you do, it’s noticed!
I had a really great experience with this practice. The facility is really modern and inviting. All of the staff were wonderful, and I was very well treated. They were thorough and explained everything to my satisfaction. My hygienist was friendly, efficient, and did a great job…
My son Bryce has been a patient with Brush and Floss Orthodontics for almost 4 months now & we absolutely love it. The staff is very friendly, knowledgeable, and efficient. I will definitely recommend Dr. Bassham and staff to friends and family in the Cary area for their braces!
The very best care from every staff member. Attention & listening. Old school values still work & technical competency & clinical skill are the best. Trust is earned.
First off, I am a little nervous going to the dentist but was right away put at ease by Ms. Aury at the front desk. Such a pleasure to check in with and talk to. Wait time was very short, about 5 minutes and Ms. Giselle called me back. Never experienced a first appointment as pleasant as this. Professional but not overly so, provided the human part of the evaluation too. She totally eased all of my apprehension. Then Dr. Farhan did his exam. He listened to my concerns then explained everything to me and suggested a plan of attack. This was the best first appointment experience at a dentist I have ever had. Think I have found my permanent dentist… Wish I could give the whole office ten stars
Normally, I don’t do too many of these, but to the ladies that helped my daughter Raina today…you truly are amazing. This is never an easy day for parents with a special needs children who are terrified of the dentist for no reason. We appreciate you more than you know.
I was so nervous to have my wisdom teeth pulled but the team here was extremely knowledgeable and friendly. They were able to give me peace of mind both before and after my procedure. They were also fast and flexible with my schedule.
Best place to go for friendliness, professionalism, and expertise. Our dentist was the only dentist who discovered that my tooth was cracked and that a cavity needed refilling! The problem was solved as to why I had such terrible jaw and ear pain. No other places were able to figure it out! I’m so grateful!
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