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I moved to Charlotte fairly recently and have been to Riccobene Ballantyne for my past 2 cleanings. The staff is so kind and welcoming. Kelly was my hygienist on my most recent visit and she made the whole experience very comfortable and left my teeth feeling great. Dr. Ge is very clear about what treatment is needed and why. I am very happy about my choice of dentist in Charlotte.
I love the way Dr. Steve explains what he’s going to do before and during a procedure. Veronica is always gentle and patient with me and her professionalism is obvious to whom she is mentoring.
I’ve been scared to go to the dentist after not going for 4 years. Thankfully, I came here. I felt at ease. No judgment. Everyone, from check-in to check out, was wonderful. I appreciate their hospitality and kindness. This appointment gave me so much anxiety, but not now. I found a great dental team and dentist. Thank you for quickly scheduling me and being awesome.
I woke up yesterday to excruciating pain in my mouth. I immediately called to make an appointment with the dentist. They were very accommodating and got me in to see the dentist the very same day. I was very nervous, other than the obvious anxiety builder of going to the dentist, it was also my first time seeing Dr. Steve. As it turns out, Dr. Steve is absolutely AMAZING! It was our very first encounter, but he made me feel like we’d known each other for years. He has been in the practice for 32 years, and it definitely shows. His assistant, Katrina was equally as wonderful! She talked to me as if we have been best friends since elementary school. She is expecting a bouncing, baby boy in October, so feel free to stop by the Monkey Junction location with a baby gift! I could go on and on, singing their praises, but I’ll end with this. Close your eyes, and think of the most important person in your life. Now, think of the type of care you would want them to receive if you were unable to care for them yourself. Got it? This is the exact level of treatment, and care, you will receive at Riccobene Associates Family Dentistry, the Monkey Junction location, in Wilmington, NC. I, obviously, give each and every member… 5 STARS!!!!
Riccobene Associates was an awesome New Patient experience for me. The entire staff was friendly and professional, and they made me feel as though I had been visiting their office all along. After my treatment, I was given a fresh, warm handcloth to clean my face with. This is the first dentist's office I have ever visited that did that. They are first class all the way!!! Thank you so much for the awesome service.
From the moment I walked in, I felt welcome; everyone was kind, nice, and respectful. My hygienist was awesome.
It was a smooth and relaxing appt. I was told every detail before it happened as well as the cost. I appreciated the entire visit.
This is hands down the best dentist office EVER! I have always had a huge fear of going to the dentist, just crippling anxiety. The people here are so gentle, calm and kind that I personally felt comfortable and peaceful as well. They kept me in the loop on what they were doing the whole time. It had been a little while since I had a cleaning (due to the pandemic) and my teeth/gums aren’t sore in the least. I am so happy to have found this wonderful team.
I can always count on ALL the staff!! They listen...they care!! Treated like a family member for regular check-ups (cleanings). Definitely in my corner when there's an issue, resulting in timely quality treatment I can trust. Thank you, Team!
What a wonderful experience from the minute I walked in the door at Riccobene and Associates in Leland. I had been trying to get a dental problem taken care of for a year at another office, and things were worse than when I started. I decided to stop at the Leland office, and it was like day and night from the minute I walked in, the ladies up front were genuinely nice and helpful!
My favorite dental office hands down!! Recently moved to the area and the staff has been friendly, welcoming and beyond helpful when it comes my family’s dental needs. The hygienists provides attentive care and sensitivity with the services they provide and the dentists are beyond informative with providing educational support and a relaxed atmosphere. We will continue our care here in great hands.
Everyone in this office is lovely to work with. They are understanding and do their best to meet your needs. They are friendly, funny, and easy-going, while remaining completely professional!
Very professional staff, I went today for my first time wisdom tooth extraction and everything went well, they really care about you. I was scared so they made sure I felt well relaxed before the surgery. Everything was nice, strongly recommend.
What a great day at the dentist office! This location has efficient team members with healthcare industry knowledge, skills and talent. My dental hygienist was very thorough and patient with my questions. Thank you for a great experience and a welcoming presence.
The hygienist and the doctor are top-notch. Excellent patient care, cheerful atmosphere, and the entire staff is very friendly.
I had a really great experience with this practice. The facility is really modern and inviting. All of the staff were wonderful, and I was very well treated. They were thorough and explained everything to my satisfaction. My hygienist was friendly, efficient, and did a great job…
First visit today as a new patient and I couldn't be more pleased! I was in the waiting room for less than two minutes. The staff was friendly and my Dentist was very attentive and carefully reviewed my care options. I highly recommend Riccobene Associates!
Dental hygienist Ms. Jennifer is the best because of her I enjoy going to the dentist. Before I was always terrified and hated the dentist. The staff are very friendly, Pleasant, welcoming and always makes you feel comfortable. Thank you… and whenever I get out of Ms Jennifer’s chair my teeth are smiling!!!!
My family of 5 just moved to Wilmington. My sister in law recommended your practice. We all had a wonderful experience at our first visit. I would recommend them to anyone.
Best place to go for friendliness, professionalism, and expertise. Our dentist was the only dentist who discovered that my tooth was cracked and that a cavity needed refilling! The problem was solved as to why I had such terrible jaw and ear pain. No other places were able to figure it out! I’m so grateful!
I’ve had a consistently great experience with Riccobene Associates Family Dentistry. The staff is professional, friendly, and genuinely caring. They take the time to explain everything clearly and make sure you’re comfortable during every visit. The office is always clean and welcoming, and their care programs are thoughtful and focused on long-term health. I truly feel like I’m in good hands every time I go. Highly recommend!
Every aspect of my experience with Riccobene Garner has exceeded my expectations. I was in really bad shape when I started with them, but they fixed all my problems with sedation dentistry. That was 09-2022. I go back every 6 months, and today was one of them. I was again good to go. Thank you to all the great folks who take care of me!!!!!
I have been going here for a couple of years. They are always very nice and welcoming. They work as a team and are very good. Always nice to go there.
The staff are all very friendly, efficient and take great care of their patients. I have had 3 cleanings and one filling and the Dental Hygienist and the Dentist were great. No problems whatsoever.
I’ve been a patient at Riccobene for three years now, and I couldn’t be happier with the care I’ve received. My kids also come here, and they always feel comfortable and well-cared for. The dental hygienists and dentists are incredibly skilled and compassionate, making each visit a pleasant experience. The front desk staff is always welcoming and efficient, ensuring that appointments and follow-ups are handled smoothly. I highly recommend Riccobene to anyone looking for a top-notch dental office.
I scheduled a cleaning at 8 am on each of my last 2 birthdays. The whole staff came in, sang happy birthday, presented me with a card and a cookie with a candle in it. Great way to start my birthday!
Riccobene Associates is a fantastic dentistry! They truly care about their patients and look after the health of teeth!
The service and Dental treatment at Riccobene & Associates is second to none. The staff is very friendly and Linda my dental hygienist did an AMAZING job with my cleaning. I highly recommend this Dentistry
Dr Steve did my crown and root canal. He explained each step as he went along which gave me comfort in knowing how much longer the procedure would be. I didn’t feel the numbing shot I think I got excellent care.
Great initial consultation. Mandi was great with my kids. Dr. Bassham was clear in her explanations and pictures.
Great, friendly staff! Always make me feel welcome. Also, it seems like they actually enjoy what they do and that definitely makes a difference.
I contacted Riccobene Family Dentistry Sept 4, 2025, regarding a toothache I was experiencing. They were very accommodating and scheduled me for an appointment the very next day, which I truly appreciated. Upon arrival, the staff greeted me warmly and made me feel comfortable right away. The check-in process was smooth and efficient, and I didn’t have to wait long before being seen.
As someone with severe dental anxiety, I have never felt more comfortable at a dental office. The entire staff was incredibly helpful and compassionate. Everyone took their time to explain what they were going to do, what they recommended going forward and gave me time to ask questions.
I had the best experience here. I needed a root canal done and was having some pretty severe pain and they got me in faster than any other dentist or endodontist in the area. I would have been waiting until June for anywhere else. I have pretty severe panic disorder and they were so supportive and sensitive through the whole process. They were very encouraging and held my hand when I needed it. I would definitely recommend them.
We are so happy to have found a GREAT dentist's office! They were able to accommodate my whole family in one afternoon, within a week of first calling. Everyone at the office was so kind and friendly, as if we had known each other for years. I could not recommend this office more! 5+ stars!
I have been a patient for a little over 2 years. I’ve become accustomed to seeing them every month. It’s sad that my treatment is now complete. They’re like family. Always nice! The area is clean. They’re very knowledgeable and willing to assist in any way. I 10 out of 10 recommend them.
I had my first appt today with Riccobene Family Dentistry ( monkey junction location) and I can honestly say it was the best dental experience I’ve had in all my life. Everyone was cheery and friendly. Dr. O has a stellar personality and made me laugh multiple times while also being professional. Ashley my hygienist was awesome! She informed me of everything she was doing and explained to me what her and the doctor meant when they were communicating in dental terms. She was very friendly and sweet. The receptionists were kind, bubbly and informative and everyone there knows what they’re doing. I highly recommend this practice to anyone because you will leave happy and with a bright smile!! I have the upmost confidence with all the staff here at Riccobene Dentistry and I look forward to giving them my business from here on out!
I was a new patient, The staff was friendly and professional. I was welcomed by a staff member on time, and led to a private room. After initial examination, X Rays, I met with Dr Steve to discuss my treatment. I highly recommend Riccobene Associates, my wife preceded me as a patient, and she also is very pleased with their services.
Receptionist was welcoming a plus! She knew her stuff concerning insurance. The hygienist was friendly, and when she stepped away, she indicated she would be right back, preparing another patient. The dentist is excellent seen her before, and it’s always genuine. I am a Medical Office Manager, and my experience with Riccobene Dentistry is outstanding. This was an emergency appointment got me right in the same day. Thank you for all you do, it’s noticed!
Went in today for my first visit and had a wonderful experience! From the moment I walked in, the front desk greeted me warmly. The office was very clean and inviting. Every staff member I encountered was kind and friendly. That was the most thorough, gentle cleaning I’ve ever gotten. They were compassionate, even though I was a little nervous. 10/10 recommend this dentist's office!
Dr. Soto at the Carolina Beach Road office is very kind, calm, thorough and caring. I feel comfortable, confident and at ease with the care he provides.
My family and I have been beyond satisfied coming to Riccobene for over 5 years. Everyone is always super helpful, courteous and professional. They must treat their employees just as well as they treat customers because everyone is always so nice!!!!
Dr. Soto at the Carolina Beach Road office is very kind, calm, thorough and caring. I feel comfortable, confident and at ease with the care he provides.
They truly just want to help you feel confident about your smile and dental health. I have horrible anxiety when it comes to dentist offices, but I felt comfortable the whole time. Staff is super nice and facility is clean. Highly recommend!!
Dr. Steve is so caring and compassionate. Explains everything he is doing, worried about patients comfort. Would not want anyone but him to be my dentist.
Dr. Okeke and his staff were amazing. Had my 18 & 19 extracted. Ended up having to be surgical. He was more than amazing and did such an awesome job. Great bedside manor as well. Can’t thank them enough!
Beautiful, clean & professional facility. I was treated with such great care. They do excellent work.
Great place. Dr. Smigiel pulled 2 teeth and didn’t feel a thing. Made a temporary bridge that looks great. Aimee is the greatest dental assistant. Returned to get fitted for a bridge. Wore the temp bridge for 4 weeks. The permanent bridge was put in yesterday. It looks and feels great. Dr. Smigiel did a great job.
Normally, I don’t do too many of these, but to the ladies that helped my daughter Raina today…you truly are amazing. This is never an easy day for parents with a special needs children who are terrified of the dentist for no reason. We appreciate you more than you know.
From the first call to the office to the appointment, everyone was very helpful and quick to help me get the results I needed. They were very good at letting me know about each step and the process. Definitely my new dentist office.
I had a great experience with Jennifer my dental hygentist. She was very attentive, and asked often about my pain level. The office staff is always great.
Recently had a dental emergency and was having a lot of pain with a crown not fitting quite right and the office staff got me in less than 24 hours after I called and the dentist adjusted my crown in no time and I was feeling better in less than an hour. [...] If you need any work done, absolutely give them a call. You'll have an amazing experience from the incredibly kind ladies at the front desk to the talented dental staff.
Today was my first visit here and I absolutely love them! Everyone from the front desk person, hygienist and Dentist are extremely friendly and kind. Jamie was my hygienist and she was amazing. She explained everything she was doing and talked me there every step. She made me feel so comfortable. This will definitely be my new dental office.
A great start towards my new smile 😁😁😁
What can I say?… the staff from the greeting to leaving were amazing. Facility is clean and well kept but most importantly the people are kind, knowledgable, and funny. The service was excellent. Happy to be seen there.
Everyone in this office is beyond friendly, knowledgeable, and kind. When I called to make the appointment, the receptionist was very pleasant and made sure to get me all the information I needed for my appointment. The hygienist and nurse were so kind and very smart. Identified the problem in my mouth after other dentists could not. The dentist is a very kind woman and friendly and smart, and confident. I am so happy I went here and look forward to them helping me with my teeth... Everyone is so nice and friendly, truly happy with the service, and I know I am in good hands. The office was really pretty and smelled very good, and the air conditioning was blasting, which I LOVE. 20 out of 10!
After years of ducking the dentist I finally decided to go, I was nervous because who knows what they are going to tell me and that sharp hook tool makes me uneasy lol. The staff was so warm and inviting and the dental assistant really helped me relax and not worry. Fast forward to 6 months after my first visit my gums are healthy and teeth looking better than ever. Best dentist office ever!!!
I had a dental emergency, a cracked filling directly in the front. Thank God and Riccobene staff got me in a very short amount of time and resolved my problem.? Thank you again for your courtesy and excellent dental repair I am smiling again.😁😁
I've been going to this location for several years now, wife and kids as well. Always been happy.
After some bad experiences led to a severe phobia of the dentist, I avoided going for years. When I finally came back, Riccobene did a great job of helping me get caught up on my dental care and offered sedation that made returning much easier. I was diagnosed with lung cancer and can no longer receive most types of dental sedation (especially nitrous), but Riccobene's hygienists are so gentle and patient that I've been able to keep up with my regular cleanings without any undue fear or discomfort. I really appreciate how much they've helped me get back on top of my dental health.
I was 10 minutes late for the first time but they were still happy to see me and took me in almost immediately. I was given an opportunity to discuss the retainer, one vs two. They explained in detail how the new x-ray can be used to make the retainers so they fit perfectly. I have an appointment to have my braces removed but if the retainer comes in sooner, they will rebook my appointment at an earlier time.
I highly recommend Riccobene Associates Family Dentistry. We have been going to this office since relocating to the area. We were very pleased to find a dentist's office that was as good as what we were used to. I recently visited for my regular cleaning which included x-rays. Darby was my hygienist. Darby gave me what felt like the most thorough cleaning that I can remember, but she was so precise and gentle that I could have taken a nap but for the need to be awake to spit every once and a while. She even encouraged me to re-start the wearing of my retainer. Great job Darby, my teeth are as bright as ever.
My experience with Riccobene Associates for a basic routine first-time dental appointment (new patient) was the best I have ever experienced. Mindy was very polite and explained in detail everything about the procedures. X-rays were of the state-of-the-art technology, and the cleaning was absolutely pristine and checked by the Dentist himself…
I had a dental issue while traveling, I call them on a Monday morning and was able to be seen that afternoon. Everyone was great and understanding of my needs. They took care of my issue on the same day. I appreciate everyone involved and would highly recommend going to see them if you’re in need of dental care. They will take care of you. Thank you!
The best dental experiences I have ever had! ALL of the staff were smiling( even behind the mask, you could tell), lol I am petrified of going to the dentist, just walking in the door is hard to accomplish. But the staff are kind, compassionate and very sympathetic!! They are always attentive and understand my phobias related to horrible past traumatic dental experiences. So if you have a dentist phobia, this is the place to go! HIGHLY RECOMMEND THEM!!
As always, the service was timely and of high quality. My dental hygienist was professional, skilled, and friendly. The entire staff was welcoming, attentive, and prompt in addressing any requests.
I had an excellent experience at this dentist office. The customer service was outstanding—friendly and efficient from start to finish. I was able to get a same-day appointment to have a crown repaired, and the work was done with impressive professionalism. It’s such a relief to have a trusted dentist here. Highly recommended!
Got me in for a next-day emergency appointment as a new patient. The dentist and the whole staff were very professional and kind. The office was very clean and modern. The check-in and out process was simple. My exam was thorough, and treatment and options were thoroughly explained.
Very professional and friendly staff, it was a pleasure having these ladies assisting me with this process. I have anxiety going to the dentist period but, the ladies made me forget all of my worries. Thanks for a pleasant experience.
I had a great experience getting ALL four of my wisdom teeth removed. Though I was nervous about the surgery, the dentists made me very feel comfortable and at peace. The procedure went by quick and was painless.
I had such a wonderful experience today! As someone who definitely does NOT like to go to the dentist, I will say today was very pleasant. Check in was fast and every person involved in my care was pleasant and efficient. I would definitely recommend this facility to anyone looking for a low stress dental visit. -Julie G.r 5 year old daughter here for almost 2 years. Every experience has been absolutely incredible. We had an appointment today and the receptionist was chatting with my daughter like they’ve been friends forever, she loved it! Our hygienist was gentle, explained everything she was doing, and was so friendly. My little had x-rays today and the x-ray tech explained every single step to her. The dentist came in and was friendly, quick, and efficient. I highly recommend them!
A great start towards my new smile 😁😁😁. I had another amazing experience yesterday on the 24th January. I was scheduled for one tooth extraction, but it was so pleasant and the Dentist technic was so enjoyable, to include his bedside manner along with his technician. I asked Dr Farhan if I could just have my other tooth that needed pulling. Pulled right now. So the procedure again was successful and a joy. No problems what so ever. They got a special kind of skill going on with the entire team at RiccoBene Associates. Thank again for a wonderful experience.
The best dentist I have ever been to. Everyone is very nice, polite. And no pain.
Dr. Okeke and his staff were amazing. Had my 18 & 19 extracted. Ended up having to be surgical. He was more than amazing and did such an awesome job. Great bedside manor as well. Can’t thank them enough!
I've been to many establishments in my lifetime, and I am here to tell you that Riccobene Associates Family Dentistry has to customer service. I've been here twice on behalf of my son. As I sit in the waiting area, the receptionist greets every single person as if this is her home. I haven't seen this type of treatment in years! Keep up the great work
I had a great experience getting ALL four of my wisdom teeth removed. Though I was nervous about the surgery, the dentists made me feel very comfortable and at peace. The procedure went by quickly and was painless.
Just became a patient here in Jan. I've had the same dental hygienist both times, and she's wonderful. Very friendly, laid back, and communicates everything she does… Awesome!
My kids and I have been going to Riccobene ever since we moved here in 2018. We've always been well taken care of. Everyone has been personable and understanding when I have to bring our baby to my appointments. The dental hygienists have always done an awesome job with each of us. The dentist is also thorough with his exam at the end. My kids love going to the dentist. Probably because they know they'll get little toys at the end for being helpful during the appointments.
I'm a new patient and had an awesome 1st experience. Amanda and Dr O. did a great job of welcoming me, explaining all that was done, and setting me up for future visits. Quick, easy, and painless. :-) Highly recommend.
Dr Steve did my crown and root canal. He explained each step as he went along which gave me comfort in knowing how much longer the procedure would be. I didn’t feel the numbing shot I think I got excellent care.
I highly recommend Riccobene Associates Family Dentistry! Dr. Soto is extremely kind and is very interested in his patient and their comfort! He maintains pain level down to a minimum and answers any questions you may have. The staff are very courteous and makes sure you are comfortable!’ Pleasant atmosphere and experience!
The facility is brand new, beautiful, clean, and very high tech. I am looking forward to going back for my follow up! Convenient location close to 77 and in network with my insurance.
My family has been customers for nearly 3 years. I find the overall experience at Riccobene Dentistry at Monkey Junction has been great. The Front Staff and Ladies at Check-out are professional and friendly. The Dental Hygienists and Dentists do a really good work and I’ve noticed some new equipment lately. The entire staff seem to really like their work environment and it shows with their positive attitude and the smiles you receive. My son just got braces and he really doesn’t mind going to Riccobene :)
Had a great first experience. Extremely transparent with pricing, very clear explanation for each step of the visit, and a relaxed but professional vibe. They were also very considerate in how best to make the most of my insurance for my needs. I would strongly recommend this location to anyone looking for a dentist!
The facility is clean and well-organized. Proper health procedures are used. Equipment is state-of-the-art. Staff are knowledgeable and friendly. Insurance plans are incorporated. Highly recommend.
Very pleasant experience with my teeth cleaning. Thanks to the Dental Assistant, Dental Hygienist, Dentist, Patient Coordinator, and Office Manager! What a top-notch Team! Thanks for the great experience!
Dr. Dorrance Clark and the staff we interacted with were excellent. They were very kind to my daughter who has some intellectual disabilities. Conditions were explained clearly as were charges. I had a sense the doctor and staff have true compassion and are not driven by worldly standards, i.e. making money. God bless them.
When I tell you I've NEVER had a better team of dentistry people I mean it! I can't stop telling people everywhere how compassionate Dr Farhan and his assistant Que were. I'm 62 and still have anxiety at the dentist. But they really did a great job in explaining everything. Also the front desk, Ms Nikki is marvelous! she helped me with everything! This is a Family of people who are Ginuwine. Kudos again🙌🏽💯🥰
I had historically dreaded the dentist and went maybe every other year. Since I joined Riccobene, I’m faithful to my six month appointments and actually enjoy going. I highly recommend them!
Dr. Clark and his dental hygiene team are AMAZING! He has worked on my teeth for years. I had a bone graft done several years ago and an extracted tooth today; no pain and super QUICK! Riccobene in Flowers is the BEST!
The front desk staff was efficient, gracious, and greeted me by name and eye contact. I found that all staff members were the same as above. They continuously asked if I was comfortable and asked if the procedures were causing pain. This was a great experience for me as I am “dentist phobic”.
What can I say?… The staff from the greeting to leaving were amazing. The facility is clean and well kept but most importantly the people are kind, knowledgeable, and funny. The service was excellent. Happy to be seen there.
Both my dental hygienist and the doctor did an amazing job. They were very friendly, and you could tell that they genuinely cared about you. Plus, I love the clean and modern new facility.
From check-in, to my actual appointment time with my dental hygienist, my experience was amazing! I not only felt heard by my hygienist, but I felt safe and appreciated. She took her time to explain my dental history, as well as the procedure that would take place, while answering all of my questions with patience. She made sure that I was okay, during the procedure, while letting me know that I was okay. I left with gratitude. Thanks so much!
The dentists and the entire team were awesome and I’d highly recommend Riccobenne Family Dentistry!
New location is very nice with state of the art equipment. Very thorough cleaning with suggestions on keeping up on flossing. Dental examination was also meticulous and focused on a few areas to keep an eye on. Excellent staff.
A cracked tooth with its jagged edges took me to the University Executive Park Riccobene Associates Family Dentistry office. They were able to fit me in the same day, and I received the most excellent care! Smooth tooth filled and completed with no pain, I am so grateful to the dentists who made my visit as quick and comfortable as possible!! Even the office manager was very attentive and helpful! Thank you so much for your kindness and care!!
The staff at the University location is incredibly friendly and welcoming, making me feel at ease from the moment I walk in. Everyone in the office, from the front desk to the hygienists, is genuinely caring and attentive. I truly appreciate them for making my children feel comfortable and at ease during their first visit.
Excellent customer service; very clean facility; knowledgeable staff; positive experience. Chris was my hygienist and I really enjoyed him. He is clearly an expert in his field but also was very gentle and calming in his work. Dr. Farhan was also a pleasure to work with; he took his time explaining my dental status. He was also patient in allowing me to ask questions. And finally, I don't remember the front desk staff members' names but they were SO NICE and welcoming! I recommend this practice!
I’ve been coming here for years now (about 5) and have had great experience each time. Very pleasant front desk, dental assistants, and dentist (and anyone else I missed) have all been wonderful. They also don’t seem to recommend work that doesn’t need to be done, but only what is needed. I drive here from Gastonia just to keep coming here!
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